Changelog
Follow up on the latest improvements and updates.
RSS
improved
Notiondesk Chat just got faster
We've rolled out a major upgrade to
Notiondesk Chat!
Here's what's new:
- 10× faster responses: Quicker replies, so your users get the answers they need with less waiting
- Redesigned chat experience: A fresh, cleaner look that feels easier and more intuitive to use
- In-line paragraph citations: Citations now appear right beside paragraph, making it easier for users to trace sources while reading
This update makes the AI chatbot not only faster but also more transparent and helpful for your support content!
You can now choose to display the article author and publish date on your help center pages.
These new visibility options can be enabled or disabled in your theme customization settings under Article Page.
You can now add a
dedicated changelog page
to your help center to share product updates, new features, and improvements with your users.Visitors can subscribe to your changelog and automatically receive notifications whenever you publish a new update — keeping your customers engaged and informed.
👉 Learn how to set it up: Setting up changelogs on your help center
Your help center is now AI-ready!
We've introduced a new
AI Optimization
settings in the dashboard with three options:- LLMs TXT: Automatically generatesllms.txtandllms-full.txtfiles to make your content easier for AI tools to index.
- Markdown Export: Quickly get clean Markdown versions of your articles, perfect for AI parsing or sharing with your team.
- AI Contextual Menu: Add one-click integrations to open docs in ChatGPT, Claude, or Perplexity with your content preloaded.
These features make your documentation easier to discover and more useful in AI-powered search engines and assistants.
👉 Learn more in our full guide: How to set up AI Optimization in Notiondesk
Collection pages can now display their own content!
Great for providing overviews, introductions, or helpful context above the list of articles.
If your Notion collection page includes content, it will now appear at the top of the collection view in your help center.
The Clarity theme now supports collapsible collections in the left-hand navigation, perfect for help centers with lots of content!
We've added flexible display modes so you can control how navigation behaves:
- Static: all collections stay expanded and can't be collapsed (default behavior)
- Multi: visitors can expand or collapse any number of collections
- Single: only one collection stays open at a time, ideal for keeping focus on the current section
Set your preferred mode in the Customization Settings under the Navigation section.
This change was driven by your feedback, thanks for helping us make Notiondesk better! 🫶
We've added automatic sitemap generation to all help centers!
This means search engines like Google can now better index your content, helping your articles get found more easily.
To access your sitemap, just add
/sitemap.xml
to your help center URL. For example: help.notiondesk.so/sitemap.xmlYou can also submit this URL to Google Search Console to speed up visibility!
Group related content with tag.
You can now add tags to your articles, just like hashtags. Make it easier for visitors to discover related content across collections!
Never miss a message again!
A red dot now appears in your dashboard when there are unread contact form messages or new article feedback.
This small but powerful update was inspired by your feedback, making sure important interactions never go unnoticed!
More control for your team
You can now customize the email address that receives notifications from the contact form and article feedback.
Perfect for routing messages directly to your support inbox, no more default addresses!
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