A red dot now appears in your dashboard when there are unread contact form messages or new article feedback.

This small but powerful update was inspired by your feedback, making sure important interactions never go unnoticed!

You can now customize the email address that receives notifications from the contact form and article feedback.

Perfect for routing messages directly to your support inbox, no more default addresses!

Reduce incoming support requests with smarter forms.

As users type a subject, relevant articles are instantly suggested, guiding them to answers before they hit send.

Get better insights from your readers!

Now when readers react negatively to an article, they can leave detailed feedback. A form lets them share what's missing or unclear, helping you continuously improve your content.

Easily manage broken or outdated links.

Redirect users to the right articles or collections in a click - no more 404s!

Quickly find articles and collections with new filters and search options in your dashboard.

A simple, customizable way for your customers to reach out - directly from your help center.

An AI chatbot that answers using your content, supports multiple languages, with chat history, user feedback, and analytics.

Instantly translate your help center content into multiple languages.

No copy-pasting, no hassle - just one click, and you're global.

New customization settings, and an even smoother interface.

You can fine-tune your help center's look & feel like never before!