Changelog
Follow up on the latest improvements and updates.
RSS
Easily manage broken or outdated links.
Redirect users to the right articles or collections in a click - no more 404s!
Quickly find articles and collections with new filters and search options in your dashboard.
new
Contact form
A simple, customizable way for your customers to reach out - directly from your help center.
An AI chatbot that answers using your content, supports multiple languages, with chat history, user feedback, and analytics.
Instantly translate your help center content into multiple languages.
No copy-pasting, no hassle - just one click, and you're global.
New customization settings, and an even smoother interface.
You can fine-tune your help center's look & feel like never before!
You can now click on images in articles to zoom in and out smoothly! Zoom follows your cursor for precise viewing.
improved
New 404 error page
We’ve enhanced the 404 error page!🎉
This update ensures that users encountering a 404 error can quickly navigate back to the help center, providing a smoother and more user-friendly experience.
We’re excited to announce the release of our Advanced Analytics Dashboard! 🎉
What's New:
- Track visitors, article views, session duration, and more.
- Understand user search behavior with detailed metrics on searches with results, searches with no results, and search requests.
- Analyze engagement with metrics like reactions distribution, top articles, and click-through rate.
Key Features:
- Stats views (Overview, Search, Engagement)
- Select custom periods (today, yesterday, this week, last 30 days, etc.)
Gain actionable insights to enhance your help center and improve your content strategy.
You can now filter your articles by status, language, and collections!
This new feature helps you easily organize and manage your content, ensuring you can quickly find and update the articles you need.
Learn how to use the article filters in our help center article.
Load More
→