Feature Requests

Receive real-time notifications in Slack when users submit a contact or feedback form.

Receive a weekly summary email with key help center insights, including total article views, most and least viewed articles, feedback received, and search queries, so you can continuously improve your content.

Display a list of relevant help articles on the help center’s home page, based on popularity, recent views, or manual selection. This helps users find answers faster without needing to search

when i add content to a collection page the content is not shown. it had been nice if the collection page could also have content

make it possible to customize the sub collection views. they look weird at the moment when a collection has subcollections and pages and this when the you turn on collapsible collections.

At this moment documents get translated automatically but quite often you need to make adjustments. It would be nice of the translated document is shown in notion so you can adjust it.

When adding a new language, it would be great with the option of updating existing articles to the newly added language.

Have an easy-to-embed widget version of the help desk that we could add to ur app or website pages

As an organisation hosting a help center in Notiondesk, I would like that my customers are able to sign up for automated email notifications, when I update the contents of a specific help center page. This request came directly from our customer. It would be good if the reader/customer could on a specific page click the option 'subscribe to updates' and enter their email address to get notifications, when changes to that specific page are made.

I wish that my clients who acces the help center would be able to leave public messages to propose some new subjects or ask something directly (if they don't know where to find the information).