Feature Requests

Add the ability for users to leave feedback/comments on changelog posts. This would let customers share feedback directly on updates and help teams gather more contextual input on new features.

At this moment documents get translated automatically but quite often you need to make adjustments. It would be nice of the translated document is shown in notion so you can adjust it.

Have an easy-to-embed widget version of the help desk that we could add to ur app or website pages

Receive a weekly summary email with key help center insights, including total article views, most and least viewed articles, feedback received, and search queries, so you can continuously improve your content.

make it possible to customize the sub collection views. they look weird at the moment when a collection has subcollections and pages and this when the you turn on collapsible collections.

Enable to hide bread crumbs above the article. Also highlight the currently open article in the left hand navigation.

Receive real-time notifications in Slack when users submit a contact or feedback form.

Display a list of relevant help articles on the help center’s home page, based on popularity, recent views, or manual selection. This helps users find answers faster without needing to search

I wish that my clients who acces the help center would be able to leave public messages to propose some new subjects or ask something directly (if they don't know where to find the information).